Job Description:
Pre-Sales Technical Support
- Gain a thorough understanding of our product offerings and provide quick and accurate support to the sales team regarding item codes for standard products.
CRM Handling
- Collaborate with sales personnel to clarify incomplete specifications and ensure all necessary details are gathered.
- Assist in the price requisition process, ensuring timely and accurate pricing information is available.
Translation and Code Creation
- Create codes for materials purchased externally by sales and branch offices.
- Translate raw materials and finished goods acquired from MayAir China for integration into our SAP system, ensuring accuracy and consistency.
Job Requirements:
- Minimum Diploma, preferably in an Engineering or related field.
- Familiarity with CRM systems and SAP is advantageous.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong command of English and Bahasa Malaysia. The ability to communicate in Mandarin is essential for collaboration with Chinese colleagues.
- Excellent verbal and written communication skills.
- Ability to collaborate effectively within a team environment.
- Detail-oriented with strong problem-solving abilities.
This role is ideal for candidates who are proactive, eager to learn, and passionate about supporting the sales process through technical expertise. If you meet these requirements, we encourage you to apply!
Employer questions
Your application will include the following questions:
- What’s your expected monthly basic salary?
- How many years of experience do you have as a Technical Engineer?
- Which of the following Microsoft Office products are you experienced with?
- Have you worked in a role where you were responsible for authoring and reviewing technical documentation?
- Which of the following languages are you fluent in?
Job Category: Sales
Job Type: Full Time
Job Location: Bandar Teknologi Kajang
